Shipping

In stock, ready-to-go items ship in 1-3 business days.

Custom made items ship in 5-7 business days, depending on order volumes. 

Delivery Costs 

Romania: Flat shipping rate of €4.00 on all orders up to €350.00. Free shipping on all orders €350.00 or higher.

European Union: Flat shipping rate of €14.00 on all orders up to €350.00. Free shipping on all orders of €350.00 or higher.

We no longer ship outside of the European Union for the time being.

Estimated Delivery Times

We use express delivery for all our orders.

Romania: 1-2 business days from shipping date

European Union: 2-4 business days from shipping date

Delayed Shipping

Please note that, due to customs delays or other circumstances beyond our control we cannot guarantee the estimated delivery times quoted above for international parcels. If you do not receive your order within 30 days, please contact us by email with your order number and we will investigate the delay with our postal or courier services. If the item cannot be located within 60 days we will deem it to be lost in transit, in which case we will work with you to either send you a refund or a replacement item. 

Mailing Address and Undelivered Packages

All orders are shipped to the address provided at the time the order is placed. Please note that we will not be able to change the shipping address once the order has shipped.

If delivery cannot be made to a customer because of an incorrect address, refusal to complete payment of applicable customs fees or because the maximum holding time has been exceeded, the package will be returned to us. If this is the case, we reserve the right to charge the return cost to you, deduct it from the original purchase amount and only reimburse you for the remaining difference.